Red Oak's Services
Red Oak asks that you have your carts out the night before your scheduled service day. Having your trash out the night before will help cut down on service issues. Our route service time fluctuates due to volume of trash, traffic, time of day, and services offered. This is why we cannot guarantee an exact time for pickup, however, your pick up will come on your service day, or Red Oak will notify you.
The following services are offered a la carte with Weekly Curbside Household Trash Removal. Please contact client service for rates, service area eligibility and schedules.
Weekly Curbside Household Trash Removal
Clients receive a 95 gallon brown lid cart for household trash. Household trash consists of the waste produced in your kitchens and baths. Trash taken per week is one 95 gallon cart. Please contact client service for additional details for your community.
Curbside Household Recycling Removal
For those areas that qualify for this service, clients receive one 95 gallon cart, for recycling. Recycling taken must meet the recycling guidelines and your service schedule may vary based upon your location.
Curbside Household Yard Waste Removal
Red Oak's yard waste removal service is an annual service for those areas that qualify for this service. All yard waste parameters and guideline must be met by the client in order to receive yard waste removal. Please do not place yard waste in your recycling cart. Yard Waste that is placed in the Recycling Cart will not be dumped and will need to be removed and cleaned by the client for service the following week. If you would like to order an additional cart for yard waste service, please contact client services.
Yard Waste Service
- • For select service areas yard waste removal is not available, and for others it is not included in the monthly trash rate, but is available a la carte.
- • Those areas in which yard waste services are available, yard waste must meet the parameters and the following guidelines to be removed. Yard waste that does not meet the required specifications listed here will not be removed.
- • Yard waste consists of grass clipping, leaves, pine straw or small plant trimmings.
- • All yard waste must be placed inside the Red Oak trash can provided for your trash. If you need an additional trash cart please call client services.
- •Branches cannot exceed three (3) inches in diameter or two (2) feet in length to fit inside of the trash cart.
- • No trees, tree limbs, stumps, bushes, shrubs, dirt, rocks, mulch, concrete, brick, pallets, or railroad ties will be accepted. If a client leaves these items curbside, service crews are not permitted to take them as residential sanitation trucks are not equipped to handle such debris, thus will be left. Contact client services for our recommended affiliate that can serve your weekend warrior needs.
- • Red Oak does not offer tree or brush removal service.
Additional Curbside Carts
Red Oak offers the option for an additional cart for household trash or household recycling. Those that would like an additional cart for yard waste, must contact client services for rates and availability.
Bulk Item Removal
Before you consider throwing away an item, please consider if someone in need can use it. We have neighbors in need that are struggling through circumstances outside of their control. You might be surprised what they need, particularly the Women's Shelters. Please see the link: Neighbors Helping Neighbors below on our website. Even your old silverware and dishes are treasures, as well as, toys.
Red Oak offers the option of bulk item removal. Bulk items must be called in and scheduled for pickup. Items not called in will be left at the curb. Please use discretion as some bulk items may need to be broken down, or may not be considered bulk items. Call client services for rates and availability.
Some bulk items such as white goods and appliances can be recycled. Red Oak is unable to accept refrigerators, and other such larger items, so please consider using our affiliate listed for removal of these items.
A bulk item is non-household waste that does not fit into the supplied trash container. E.g. bikes, furniture, appliances that do not contain Freon or any other gasses, mattresses, box springs, grills, rugs, etc. This does not include construction debris, or items from remodels.
For an alternative solution, contact our Bulk Item Trusted Affiliate, Carefree Salvage. Jerry from Carefree Salvage offers bulk item removal, yard clean up, construction debris removal, and a list of other such services that residential sanitation companies do not. Call Jerry at: 470-302-0064.
Community Amenity Center Service
Red Oak provides the opportunity for communities to have trash service at their clubhouse, or pool and tennis area. Your community's Community Partner Program with Red Oak will determine the rates and availability of these services.
Due to safety concerns and requirements with insurance companies, our crews are not permitted inside fenced in amenity areas. All trash carts must be accessible in a designated parking area, corral, or curbside.
Carts must be out the night before the scheduled service day. Carts must be accessible at the time the service crew is in servicing the community, or they will be serviced the following week.
Red Oak does not provide recycling or yard waste removal from the amenity center. If community needs bulk item removal, please contact client services for rates and availability.
Christmas Tree Removal
Red Oak offers live Christmas tree removal service. This service is offered following New Year's Day. Christmas trees must be cut into sections shorter than 3 feet or disposal, and multiple cuts may be necessary. Please call the office for rates and to order this service.
Please consider recycling your Christmas tree. County programs and options are available each year. Recycled Christmas trees are used for fish bedding in the lake, or chipped for free landscaping purposes. Please watch our Facebook Page details.
Box Protocal for all Counties:
All boxes must be cut up and placed inside your recycling or trash cart.
Move in Box Protocal for Dawson, Forsyth, Fulton and Hall Counties:
Cardboard boxes outside the container must be broken down completely flat and bundled into manageable sections, no larger than three feet by three feet (3' x 3'), and no more than seven (7) boxes per bundle. Up to twenty-one (21) flattened boxes in three (3) bundles will be taken per week.
Boxes that are not broken down will be left to be broken down by the client, and not removed until the next scheduled service day.
Loose Trash or Recycling
Loose trash, or recycling must be bagged to prevent littering in your community, particularly shredded paper, packing peanuts, and another waste that can blow out of your cart, or the truck.
Red Oak is not responsible for cleaning up any such debris, as all waste should be bagged and in the proper containers.
Red Oak does not accept construction or remodel debris.
Jerry from Carefree Salvage offers bulk item removal, yard clean up, construction debris removal, and a list of other such services that residential sanitation companies do not. Call Jerry at: 470-302-0064.
If you or your neighbor has paint to dispose of, whether in buckets or aerosol cans, please CLICK HERE for disposal instructions.
Residential Biomedical Waste
Red Oak does not accept standard biomedical waste from doctor's offices. However, with a growing population dealing with diabetes and other such in homecare, Red Oak requires certain precaution be taken by our clients. Please be sure to bag all diapers and any other items or material that contain body fluids or solids. Please CLICK HERE for disposal instructions for all other accepted waste.
Oil and Hazardous Waste
Red Oak does not, and cannot dispose of Oil and Hazardous Waste. Client represents and warrants that the materials placed in the equipment shall be "waste material" as defined herein and shall contain no other substances. The term "waste material" as used in these terms shall mean household solid waste generated by Client from their kitchen and bath; excluding radioactive, volatile, highly flammable, explosive, biomedical, infectious, toxic or hazardous material. The term "hazardous material" shall include but not limited to any amount of waste listed or characterized as hazardous by the United States Environmental Protection Agency or any state agency pursuant to the Resource Conservation and Recovery Act of 1976 as amended or applicable state laws, such as the Georgia Comprehensive Solid Waste Management Act 1990. Red Oak shall acquire title to the waste material when it is loaded into its trucks. Title to and liability for any waste excluded above shall remain with Client and Client expressly agrees to defend, indemnify and hold harmless Red Oak from and against any and all damages, penalties, fines and liabilities resulting from or arising out of such waste excluded above.
That being understood, please CLICK HERE for disposal options or instructions for such waste.