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Frequently Asked Questions

To follow are a some questions that we have compiled from our customers. If you do not see a question you would like answered, please contact us to let us know.

Q: What is your yard waste policy?

A. We take up to 8 bags of yard waste (grass clippings & leaves) per week. We also take 3-4 bundles of limbs and branches per week. Each limb and branch cannot exceed 4ft. and 4in. in diameter. The bundles have to be tied up with rope.



Q: How much trash can I put out each week?

A: Our 98 gallon trash cart and 3 additional bags.



Q: What is considered a bulk item?

A: Furniture, appliances, outdoor equipment and most other items too large to fit in your waste cart. We CANNOT accept appliances with freon lines, construction debris, tires, batteries or wet paint.

NOTE: We only take 1 bulk item per week.



Q: Can you throw cardboard in with recyclables?

A: Yes, if you use one of our large, rolling recycling containers.



Q: What do I do with my bulk items that need to be thrown out?

A: Call at least one day in advance to schedule a pick-up. Anything not called in will not be picked up.



Q: What is considered recyclable?

A: Click here to view a list of acceptable recyclable items.



Q: Can I pay my bill over the phone?

A: Absolutely! And at no extra charge! And we now accept Discover!



Q: Do you miss picking me up if my schedule day falls on a holiday?

A: You are never missed. You will be picked up one day later than your scheduled day.



Q: When should my trash be put out at the curb?

A: Your garbage should be out by 7AM the morning of your service day.

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