Red Oak Sanitation and Recycling service area

Thank you for contacting Red Oak, we truly appreciate this opportunity to serve you!

Below are categories that will assist us in serving you. If you would please follow the category that best fits your need, your message will be answered by one of our client services agents that can best serve you.


BILLING: If your need is billing related;

  1. 1. You need assistance paying your bill please CLICK HERE.

  2. 2. You have billing or account questions please CLICK HERE.

  3. 3. You would like to make a payment now online please CLICK HERE.

SERVICE: If your need is service related;

  1. 1. You did not receive your service this week please CLICK HERE.

  2. 2. You have had service issues you would like to report please CLICK HERE.

  3. 3. You have questions about your service please CLICK HERE.

TRANSFER SERVICE or MAKE ACCOUNT CHANGES: If your need is account changes or additions;

  1. 1. You need to change your address, phone number, email address or sign up TEXT MESSAGING please CLICK HERE.


SETUP SERVICE: If you need to establish new service;

  1. 1. You need to establish individual service and are not yet a customer please CLICK HERE.

H.O.A or P.O.A PROGRAMS: If you are working with your entire community;

  1. 1. You are looking for H.O.A or P.O.A Program information for your community please CLICK HERE.


EMPLOYMENT: If you are a member of our community looking for work;

  1. 1. You hold a valid State of Georgia Medical Card and a current Commercial Drivers License please CLICK HERE.

  2. 2. You are bi-lingual, speaking both English and Spanish, are extremely proficient at data entry, have excellent customer service skills and enjoy talking to your neighbors while helping them please CLICK HERE.

SOLICITING: If you have something to offer that will help Red Oak better serve our community;

  1. 1. Please CLICK HERE.

SOCIAL MEDIA/TEXT MESSAGING: If you have anything social media or Text Messaging related;

  1. 1. If you would like to sign up for our free Text Messaging Service for payment reminders, inclement weather, or other service delays please CLICK HERE.

  2. 2. If you would like to text customer service versus emailing or calling in the future please CLICK HERE.

  3. 3. If you have anything social media related please CLICK HERE.

Our location

2 Ruby Street

Gainesville, GA 30501

Mailing location

PO Box 1777

Gainesville, GA 30503

Contact Info:


TEXT: 678.455.7819

Hours of Operation:

Monday - Friday

8:00am - 5:00pm

Saturday and Sunday - Closed

Red Oak Sanitation and Recycling
Red Oak Sanitation and Recycling, North Georgia
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